Job Description

    Responsible for responding to queries accurately and in a timely manner while ensuring alignment with relevant work instructions and process guidelines.

    Responsibilities

• Process queries raised by external vendors and internal customers
• Respond to queries accurately and in a timely manner
• Coordinate with other teams to ensure timely and accurate answers or services for all tickets
• Communicate with customers, vendors, and colleagues in a polite and helpful manner
• Ensure both verbal and written communication is efficient and effective

    Requirements

• Bachelor's degree in Finance, Accounting, Economics or Business Administration is preferred
• Strong analytical, problem-solving, and critical thinking skills
• Strongly conversant in English, both oral and written
• Ability to adapt to the needs of diverse range of cultures and business disciplines
• Diligently follows the standard process
• Highly accountable to own tasks and deliverables
• Self-motivated, proactive, and improvement driven
• Good time management and ability to work under tight deadlines
• Must be familiar with Concur, Ariba, and SAP

• Good written and oral communication skills
• Fast and accurate data input skills
• Attention to details
• Customer focus
• Ability to work autonomously while keeping other team members informed as appropriate
• Ability to work under pressure and time constraints
• Ability to recognize issues, attempt resolution and escalate problems if unable to resolve
• Ability to adapt to changing environment
• Ability to deal with competing priorities

Interested applicants may send their updated CV to rtayco@knollridges.com.ph

Subject: [Applicant's Name] - [Position]