JOB DESCRIPTION OVERVIEW:

Account Manager is expected to maintain and expand our client relationships. Account Manager primary responsibility will be to manage a portfolio of assigned accounts, build strong rapport with clients, understand their needs, and proactively identify opportunities to upsell or cross-sell our products or services. Responsible for achieving sales targets, ensuring client satisfaction and contributing to the overall growth and success of the company.

Responsibilities:

• Reports directly to the Sales Manager.
• Client Relationship Management:
  
  • Serve as the main point of contact for assigned clients.
  • Establish and maintain strong, long-lasting client relationships.
  • Understand client needs and objectives to effectively offer tailored solutions.
• Sales and Revenue Generation:
  
  • Meet or exceed sales targets and quotas within your assigned client portfolio.
  • Identify upselling and cross-selling opportunities to maximize revenue.
  • Prepare and deliver sales presentations, proposals and contracts.
• Account Planning:
  
  • Develop account plans and strategies to drive growth and customer satisfaction.
  • Identify key decision-makers within client organizations and establish relationship within them.
• Communication and Collaboration:
  
  • Collaborate with internal teams, such as marketing and product development, to ensure client needs are met.
  • Communicate regularly with clients to provide updates, address concerns, and gather feedback.
• Problem Solving:
  
  • Quickly address and resolve any issues or challenges that clients may encounter.
  • Anticipate potential problems and provide proactive solutions.
  • Help the company address concerns in collection to clients.
• Market and Industry Knowledge:
  
  • Stay up to date with industry trends, competitor activities and market conditions.
  • Utilize this knowledge to position our products and services effectively.
• Reporting and Documentation:
  
  • Maintain accurate records of client interactions, sales activities, and progress towards goals.
  • Provide regular reports on sales performance and client feedback.

JOB QUALIFICATION

• Bachelor’s Degree in Business, Marketing or a related field.
• With 2 years’ experience as an Account Manager or in a similar sales role.
• With experience in selling or offering servers, storages, hyperconverged, network and security.
• Excellent communication and interpersonal abilities.

• Ability to build and maintain lasting customer relationship.
• Strong sales and negotiation skills with a track record of achieving targets.